Public Speaking Training: The Dreaded just-after-lunch Slot on the Program

Public Speaking Training: The Dreaded just-after-lunch Slot on the Program

May. 22, 2008 by

Effective speaking has many enemies. A partial list would include a speaker’s lack of experience, stage fright, lack of training, no clear point, too much information, and finally, no clear flow, or structure. We could go on. But the items

Presentation Tips: Listener-centric Messaging

Presentation Tips: Listener-centric Messaging

Apr. 10, 2008 by

I just returned from an engagement during which I was asked to give partners in a professional service firm 10 minutes to pitch the firm to a brand new prospect, played by another partner sitting across the table. Most partner/presenters

Communication Skills: Why Mr. Smarty Pants Has His Knickers in a Twist

Communication Skills: Why Mr. Smarty Pants Has His Knickers in a Twist

Mar. 31, 2008 by

What makes smart people dumb? Elizabeth Newton, a psychologist, conducted an experiment on the curse of knowledge while working on her doctorate at Stanford in 1990. She gave one set of people, called “tappers,” a list of commonly known songs