Two kinds of selling
I spent a day working on sales messages and presentation of those messages with a sales force, except the sales force was divided in two—half were an outside field force, and half were inside sales. We discovered that it was
The fourth wall or not
Over cigars and Chivas on Sunday night with Dikki Ellis, Michael Christensen and Zach Grenier, we came across an interesting distinction between clowning and acting, and one that is helpful to business speakers. Michael is a Co-Founder of the Big
Training the Speaking Voice
Some of us are born with, or acquire through experience, a voice that is tentative and evokes in others the tendency to ignore what we say. Habits such as talking too quietly, or too quickly, or going up at the