Communication Skills Training: Facial Dialects

Communication Skills Training: Facial Dialects

Jul. 1, 2007 by

Traveling to a foreign country, we will have trouble communicating with the locals if we don’t speak their language.  We may also have trouble reading their facial expressions. Hillary Elfenbein of the University of California at Berkeley has done a study

Facilitation skills for medical liaisons at ad boards

Facilitation skills for medical liaisons at ad boards

Jun. 18, 2007 by

With the average sales call in the pharmaceutical industry now shrunk to less than 30 seconds, medical liaisons have an important opportunity to engage the interest of key physicians at advisory board meetings. However, there are several common problems. First,

Communication Skills: The Head Waggle

Communication Skills: The Head Waggle

Jun. 12, 2007 by

Keep your head relatively still most of the time when speaking! A case in point. My daughter took me to see Romeo and Juliet at The Delacorte Theater in Central Park on Father’s Day.  Juliet waggled her head to express emotion.  We