Communication Skills: Why Mr. Smarty Pants Has His Knickers in a Twist

Communication Skills: Why Mr. Smarty Pants Has His Knickers in a Twist

Mar. 31, 2008 by

What makes smart people dumb? Elizabeth Newton, a psychologist, conducted an experiment on the curse of knowledge while working on her doctorate at Stanford in 1990. She gave one set of people, called “tappers,” a list of commonly known songs

Public Speaking: Split Shot Audience

Public Speaking: Split Shot Audience

Mar. 16, 2008 by

Like that moment in bowling, when your ball leaves two pins standing far apart, there are times when your audience is divided into two camps. One half is knowledgeable about your area of expertise, while the other half is green. 

Interpersonal Skills: the Placebo Effect

Interpersonal Skills: the Placebo Effect

Feb. 16, 2008 by

We often think that the placebo effect comes from the belief that a sugar pill is actual medicine, which leads us to the conclusion that if we believe something is good for us, we get a positive physiological response. I