Let’s begin with the bald truth: we draw our leaders from a pool of imperfect beings. Millions of years of evolution have yet to yield The Perfect Leader. We all come from imperfect families, have experiences that blind us or
In a recent article in Harvard Magazine, Amy Cuddy, who teaches at Harvard Business School is quoted as saying that the success of venture-capital pitches to investors apparently turns, in fact, on nonverbal factors like “how comfortable and charismatic you
Years ago I splurged on a course at Harvard’s Kennedy School of Government, where, among other things, I learned that leadership is a constant tug between assertiveness and empathy. Assertiveness without empathy, I learned, leads to conflict with followers and