Just this morning, I was rushing to catch the Metro in Washington, DC and found myself staring at a refrigerator-sized ticket machine with buttons, bells, arrows, windows, slots, writing and numbers all over it. I had no idea where to
As I said in another recent blog on complexity, most knowledge workers have to find the signal within the noise. In other words, we have to gather information, sift through it, and decide what is important and what is not,
Within less than a second, using your facial expressions, people make what are called spontaneous trait inferences about you. Warmth and competence are the two critical variables that other people use to assess your character and intentions. According to Amy