Know your audience

Know your audience

Jan. 30, 2013 by

I recently spoke at an industry event on the subject of differentiating your message.  I was invited to speak by someone who knows my work as a communication coach who told me that there would be a variety of people

Words Pack a Punch

Words Pack a Punch

Jan. 23, 2013 by

Over forty years ago, drifting through my undergraduate years in my ratty easy chair, I came across three words that lifted the veil from my eyes.  Ethos, Pathos, and Logos, the Three Musketeers of rhetoric, seemed to me to be

Voice and speech training: The whole voice

Jan. 17, 2013 by

There are millions of people from all over the world and from every corner of this country working in our North American companies, and in companies all over the world–companies that use English as the global language of business. Many