Speakers and listeners:  Beware the closed mind

Speakers and listeners: Beware the closed mind

Jul. 22, 2012 by

Everyone  used to believe the world was flat.  It took a while to let go of that perception. Everyone used to believe the sun revolved around the earth.  That view took centuries to change. We know how hard it is

Effective communicating:  Not just the facts

Effective communicating: Not just the facts

Jul. 12, 2012 by

Albums on which all songs sound more or less the same are boring.  Speaking voices that lack variety in pitch, volume, and rhythm are boring.  Watching grass grow and paint dry is boring.  And so is listening to a business

Got stage fright?

Got stage fright?

Jun. 8, 2012 by

Speaking with stage fright is like driving with the emergency brake partially on. Your whole body trembles, your mouth gets hot and dry, you can smell the smoke rising from your armpits, and you can’t get to where you want