Effective communicators are aware that persuasion is a high-wire act–it requires precision and balance. Or it’s like Olympic figure skating. You practice your message until you know every micro move you’re going to make, and you pray that you don’t
Vilfredo Pareto (1848-1923) was an Italian economist who noticed that 80 percent of the land in Italy was owned by 20% of the people, and that 20% of the peapods in his garden produced 80% of the peas. He invented
When we are anxious as presenters, we grow eggshells around us. Invisible eggshells. And we live inside them, a little scrunched up, worried about what’s outside those dangerously thin walls. At these times, remember these words: “Omelets are not made without breaking