Client facing skills are the skills of a dynamic and purposeful conversationalist. The medium of conversation is the voice, and as Marshall McLuhan said, the medium is the message, or at least a large part of it. A speaking voice
In her work with clients, our voice and speech coach Sharon Wyeth often works with people who are soft-spoken. As she introduces her voice and speech students to breathing techniques that strengthen the voice, she finds it necessary to differentiate
We all know that clay can be molded: clay can be bricks, or pots, plates or pitchers. It is a malleable substance. The body can be molded: resistance-training turns 90 pound weaklings into incredible hulks, and fatsos reveal their inner