Let the pageant begin. The dignitaries, Secretaries, and adversaries, enter, stage left. The attendant lady and lord, Sergeant-in-waiting and Sergeant-at-arms, say the ceremonial to introduce the President of the United States (POTUS), who looks small and determined. I check out his
I just finished an engagement developing a presentation to introduce a major Human Resources initiative across a global company. When I arrived, the client had close to 50 bullet powerpoint slides. When I left this morning, he had eleven slides, and
Companies are finding that people in Call Centers are not well equipped to work in Save Centers. Save Centers help retain customers who are ticked off and want to cancel their contracts and get their money back. To staff up these Save Centers, companies