Communication skill includes words, voice, and body language

Jul. 25, 2012 by

Here are two excerpts from an article in The New Yorker.  The article is entitled Words on Trial,  and its author is Jack Hitt.  It appears in the June 23rd, 2012 issue. The key idea is that words, by themselves,

Public Speaking: The curse of charm

Public Speaking: The curse of charm

Jul. 5, 2012 by

Not one, but two of my clients are in trouble because they each have a super-abundance of charm. Accomplished, handsome raconteurs, they hold forth in meetings with panache, tossing off confetti clouds of words that flit, rise and fall on

It’s a Trap: A public speaking mistake

It’s a Trap: A public speaking mistake

Jun. 19, 2012 by

I had a new client to meet in New York City, so to beat traffic, I left home early and arrived by 7AM, which left me three hours until the meeting. To kill time, I went to The Harvard Club