Client facing skills (also known as sales skills and interpersonal skills) are essentially the skills of a very good conversationalist. Good conversations can lead to connection, mutual respect, and understanding (not necessarily agreement.) They can precipitate new, and strengthen existing,
I am in and out of major American corporations as a consultant, a career which allows me to observe the good, the bad, and the ugly in presentation of self, and presentation of thinking. I hate to get real tactical-practical
A few years ago, I was on a panel at the Princeton Club in New York. The subject was “best practices in raising assets.” At some point in the meeting, I said to a roomful of hedge fund managers that