About two years ago, I attended a free webinar on marketing and liked what the presenter had to say. I also liked his voice. So I called him and chatted about my marketing issues, and eventually I hired him. He
I believe one of the best models for presenting skills is the act of giving directions to someone who has stopped her car, leaned out the window, and said, “How do I get to Bloomfield Avenue?” If you’re standing in front of your house, and you
Um and His Cousin Er I hate speech coaches who don’t let you say “Um!” I listen to a lot of speakers, and a few “Uhms” don’t bother me. They make the speaker seem normal and conversational. On the other