FUD in Public Speaking and Persuasion

FUD in Public Speaking and Persuasion

Jun. 17, 2008 by

FUD is Fear, Uncertainty and Doubt.  I first heard the term when consulting at Gartner.  I was working with the analysts in preparing for a Gartner Symposium, and several of them used FUD at the start of their talks to

Communication Skills: Why Mr. Smarty Pants Has His Knickers in a Twist

Communication Skills: Why Mr. Smarty Pants Has His Knickers in a Twist

Mar. 31, 2008 by

What makes smart people dumb? Elizabeth Newton, a psychologist, conducted an experiment on the curse of knowledge while working on her doctorate at Stanford in 1990. She gave one set of people, called “tappers,” a list of commonly known songs

Interpersonal Skills: the Placebo Effect

Interpersonal Skills: the Placebo Effect

Feb. 16, 2008 by

We often think that the placebo effect comes from the belief that a sugar pill is actual medicine, which leads us to the conclusion that if we believe something is good for us, we get a positive physiological response. I