Which Costume Should You Wear?

Oct. 30, 2013 by

I bristle at those who say to presenters, “Just be yourself.”  Which self?  The self that converses with my best friend’s grandmother at her dining room table, or the guy who teases his teammates and drinks beer while taking off

FUD in Public Speaking and Persuasion

FUD in Public Speaking and Persuasion

Jun. 17, 2008 by

FUD is Fear, Uncertainty and Doubt.  I first heard the term when consulting at Gartner.  I was working with the analysts in preparing for a Gartner Symposium, and several of them used FUD at the start of their talks to

Communication Training: The Show in Business

Communication Training: The Show in Business

Mar. 27, 2008 by

I once had a colleague who said that everyone is in two businesses: their own, and show biz. He didn’t go far enough. Every business is show business. Business would be impossible without acting skills. Theater artists have the talent