Adapt to volatility

Dec. 18, 2013 by

Weather wreaks havoc with impunity. Banks go bankrupt. 18 wheelers jump the median. Viruses leap from door knobs. The world is a volatile place. So are meeting rooms and ballrooms. Electricity goes out. Projectors break. Slide decks disappear. You drop

Format your script as a poet would

Nov. 13, 2013 by

When you’re scripting a presentation or writing a speech, try doing what Winston Churchill did, and Andrea Howe does now: write in short lines like poets do. (Andrea is the co-author of The Trusted Advisor Fieldbook—a practical guide for leaders in

4 Ways to Boost Your Ability to Persuade

Nov. 6, 2013 by

For a presenter, few moments are better than feeling you have the audience in the palm of your hand. And few are more painful than feeling the gulf between you and your listeners getting wider and wider. Here are 4