Communication Training: The Show in Business

Communication Training: The Show in Business

Mar. 27, 2008 by

I once had a colleague who said that everyone is in two businesses: their own, and show biz. He didn’t go far enough. Every business is show business. Business would be impossible without acting skills. Theater artists have the talent

Public Speaking: Split Shot Audience

Public Speaking: Split Shot Audience

Mar. 16, 2008 by

Like that moment in bowling, when your ball leaves two pins standing far apart, there are times when your audience is divided into two camps. One half is knowledgeable about your area of expertise, while the other half is green. 

Interpersonal Skills: the Placebo Effect

Interpersonal Skills: the Placebo Effect

Feb. 16, 2008 by

We often think that the placebo effect comes from the belief that a sugar pill is actual medicine, which leads us to the conclusion that if we believe something is good for us, we get a positive physiological response. I