Here are two excerpts from an article in The New Yorker. The article is entitled Words on Trial, and its author is Jack Hitt. It appears in the June 23rd, 2012 issue. The key idea is that words, by themselves,
Client facing skills are the skills of a dynamic and purposeful conversationalist. The medium of conversation is the voice, and as Marshall McLuhan said, the medium is the message, or at least a large part of it. A speaking voice
We all know that clay can be molded: clay can be bricks, or pots, plates or pitchers. It is a malleable substance. The body can be molded: resistance-training turns 90 pound weaklings into incredible hulks, and fatsos reveal their inner