Speaking Anxiety: The Mind/Body Toggle

Speaking Anxiety: The Mind/Body Toggle

Jan. 2, 2008 by

Recently, a client of mine, who is also a childhood friend, left me a voice mail saying that he did not think my short article on the power of gesture to create emotion was appropriate for the market I serve.

Persuasive Speaking: Language and Experience

Persuasive Speaking: Language and Experience

Jan. 2, 2008 by

In a political revolution, insurgents quickly target the media outlets. Their reasoning? He who controls the language controls the thinking. Now comes another study to suggest that insurgents may have it right. In this experiment, one group of volunteers was

Sales Presentations: The Biggest Mistake

Sales Presentations: The Biggest Mistake

Dec. 29, 2007 by

Let’s call her Sheila.  Like many in the financial services industry, she sells with the aid of a pitch book, printed in landscape format and containing information about the history of her firm, her team of colleagues, their range of