In Norman Mailer’s monumental novel The Naked and the Dead, a character named General Cummings gives to his troops a short talk that is an interesting example of leadership communication. The General addresses his troops during a storm on an
I am usually allergic to buzzwords. When storytelling became a popular metaphor for public speaking, influence, and persuasion I began to feel a little grumpy. But I have been released temporarily from my distemper by an article in the New
Ninety percent of emotional communication is nonverbal. Gestures are an unconscious language that we use to express not only our feelings but to generate them as well. By making a gesture, we help produce an internal state. Amy Cuddy, a