I just got off the phone with a client who is working on being more assertive and fluid when he speaks. He complains, and I agree with him, that he starts speaking without knowing where his sentences are heading. Soon
When it comes to sealing a deal or cementing a business relationship, schedule a meeting. Why? Because research reported in The New York Times by Matt Richtel shows that when you speak to people face to face, they are less
Last Friday in New Jersey I got up at 3am to take part via WebEx in a training program in London. The program was about storytelling. I was invited to discuss the architecture of stories, and encourage participants to tell