Information Design Disaster

Information Design Disaster

Nov. 11, 2010 by

Just this morning, I was rushing to catch the Metro in Washington, DC and found myself staring at a refrigerator-sized ticket machine with buttons, bells, arrows, windows, slots, writing and numbers all over it.  I had no idea where to

Welcome to the game

Welcome to the game

Oct. 27, 2010 by

On a train to New York, I saw a man unpack a portable electric guitar, assemble it, plug earphones into it, and begin to play.  He was sitting at the window with two people packed next to him.  No one

Fierce Conversations

Fierce Conversations

Aug. 4, 2010 by

I read the following in The Alternative Board’s newsletter today and want to pass this on to presenters and persuasive speakers. What conversations are you avoiding?  Maybe it’s with a good friend you don’t want to hurt.  Maybe it’s with