Two kinds of selling
I spent a day working on sales messages and presentation of those messages with a sales force, except the sales force was divided in two—half were an outside field force, and half were inside sales. We discovered that it was
The Youie Youness of You
Gary Forman is a speech writer I work with. He was developing a stump speech for himself, and he came over to read it to me and get my feedback. It was fabulous, and so was he, although I did
Scientific research on communication
I was steered to a web video the other day by an e-mail from a friend, and found myself in a garden of presentation skills coaches (also on video), many of whom quoted research done by Dr. Albert Mehrabian of Stanford