80/20 Rule for Public Speaking
Vilfredo Pareto (1848-1923) was an Italian economist who noticed that 80 percent of the land in Italy was owned by 20% of the people, and that 20% of the peapods in his garden produced 80% of the peas. He invented
Familiarity breeds affection
Robert Zajonc [ZYE-unts] was an American social scientist who explored the interplay between feeling and thought–between emotion and cognition. He was interested in determining which influenced the other more strongly. On balance, he came down on the side of emotion. He
Speak up and out
I have recently encountered several people who have been rushed into the emergency room of voice and speech training because their vocal presence is not in optimal health. A CEO of a very successful company has a strong, expressive voice,