Years ago I splurged on a course at Harvard’s Kennedy School of Government, where, among other things, I learned that leadership is a constant tug between assertiveness and empathy. Assertiveness without empathy, I learned, leads to conflict with followers and
This from Body Odd: Before now, those with performance jitters have had to contend with the nausea and the nerves on their own, or take beta blockers to battle the symptoms. New research has come up with another way to
I read the following in The Alternative Board’s newsletter today and want to pass this on to presenters and persuasive speakers. What conversations are you avoiding? Maybe it’s with a good friend you don’t want to hurt. Maybe it’s with